Digital Communications & User Experience Design Strategist

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Posted by: In: UX Design 31 Oct 2013 Comments: 0

While visiting my mom last year I discovered a recurring monthly $25 charge on her credit card statement that she couldn’t explain. (At the time she was living alone in her own apartment — fortunately she now lives with my sister and her family.) After hours of trying help mom remember what the fee was for and researching where the charge was coming from, I figured out that she had signed up for a “free” credit report which was now costing her $25 a month. Read more…

Posted by: In: UX Design 30 Oct 2013 Comments: 0

A lot of bloggers in the UX world have been making hay with the HealthCare.gov fiasco. Clearly the importance of good UXD has been elevated to the highest levels when you see the President of the United States apologizing for the poor user experience of a website. Who could have imagined something like that ten years ago? Read more…

Posted by: In: Branding, Web Content 30 Aug 2013 Comments: 0

Individuals reposting content from other websites on via Facebook, Twitter or other social media is so common today that it’s hardly every questioned whether or not these actions infringe on an original author’s, photographer’s or artist’s copyright. In fact, businesses love it when consumers repost their content — this is the kind of word-of-mouth advertising that’s worth its weight in gold. But in fact, copyright laws, if interpreted in the strictest sense, might appear to outlaw many of these content sharing practices. And it gets a lot murkier when businesses share others individuals’ or businesses’ content. Read more…

Posted by: In: UX Design 04 Jul 2013 Comments: 0

On this July 4th holiday I’m feeling a bit nostalgic and thinking back to summer picnics growing up in Wisconsin. One of those regular summer picnic events will be near and dear to me always — when our family all went to my dad’s annual company picnic. It was a special event for more reasons than just the hot dogs, ice cream and three-legged races. You see, my father worked for American Motors and at the summer picnic each year, the employees and their families got to see the upcoming new model year cars unveiled before the general public. As you might expect, that made an impressionable young guy like me feel pretty special. But maybe not so much the year the AMC Pacer was unveiled. What does any of this have to do with UX? I’ll come back around to that soon. Read more…

Posted by: In: UX Design 20 Jun 2013 Comments: 4

When starting a new project in Axure you should start with a grid so that your layouts stay consistent from page to page. (An updated version of this post is available here.) I recommend using the 960 Grid System as the basis of your Master page layouts. This will ensure that you are designing your wireframes at a size that is optimized for 1024×768 browsers and that your page templates will be compatible with good responsive design practices. Read more…

Posted by: In: Branding, UX Design, Web Content 06 Jun 2013 Comments: 0

Which wins, beauty or brawn? What’s more important, form or function? As a person who places the value of good design very high on the importance scale, it pains me to say that sometimes function just outweighs form. Like when you want to know the weather forecast for example. Read more…

Posted by: In: UX Design 02 Jun 2013 Comments: 0

Let me start by saying I hate the word “user” in the phrase “user experience design.” If you walked up to someone on the street and called him a user he would think you were mistaking him for a drug addict. Spending countless hours on Facebook or Angry Birds may be addicting, but not like that. Problem is, there isn’t a better word to describe people who engage with, consume and experience digital content. “Digital consumers.” “Experiencers.” “Engagers.” Bleh. “Users” is just so direct, simple and practical that it’s hard not to prefer it to some contrived substitute. “User” is the convention, and it would be hypocritical of me to eschew convention, since I believe strongly in the contrary when it comes to UXD. But I still hate the word. So here’s a better one: person. (But I doubt that “Person Experience Design” will catch on…) Read more…